💛 Our Exchange Policy
At The Demi Luxe, every piece is crafted with care and inspected before it reaches you. We want you to absolutely love what you receive.
If something isn't quite right, we're happy to help you exchange it within 7 days of delivery.
✅ What we accept for exchange:
• Any regular jewellery item in its original, unworn condition
• Items with original packaging and tags intact
• Exchanges for any item of equal or greater value
❌ Items not eligible for exchange:
• Custom or personalised jewellery (made just for you)
• Earrings (for hygiene reasons)
• eGift Cards
📦 How to get started:
Simply reach out to us within 7 days of receiving your order:
📧 care@thedemiluxe.com
📞 +91 8800 705 548
We'll guide you through the process.
it's quick and hassle-free.
💬 Not sure before you buy? Our team is always happy to help you pick the perfect piece so you order with confidence. Reach out anytime before placing your order.
— The Demi Luxe Team
